No bot — this smart, social virtual assistant connects with customers like a local

Allianz Taiwan Life

Meet Allie, an AI-powered virtual assistant that connects with customers in a very human way. Allianz wanted a mobile assistant solution that worked across platforms to better serve customers. Using IBM® Cloud™ and IBM Watson® Assistant, Allie can field 80 percent of the company’s most frequent customer requests — for real help in real time.

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